The Juliana Group will accept any return without question for 30 days from the date of purchase.
How Refunds are Processed
Upon receiving and processing your return, you will be credited the entire purchase price of the item(s), including any taxes or processing fees, where applicable. If your package came with a prepaid shipping label, a $5 shipping fee will be deducted from your refund.
Returns will be credited via the original form of payment, two to three weeks after they are received if returned within 90 days. If original form of payment was a gift card, a new gift card will be mailed to you within two to three weeks.
Please note: The original shipping and handling charges will only be refunded if the return is a result of our error.
The Juliana Group should be contacted at (800) 959-6159 before returning items.
The Juliana Group will issue a return number for the items being returned. This return number should be written on the box(es) in which the returned items are being shipped.
Ship returned items to:
The Juliana Group, Inc.
1610 Staley Ave.
Savannah, GA 31405